Customer support


We have managed to build up an excellent support structure, which is responsible for:


• New customer training
• Identifying customer wishes and supporting customers with difficulties
• Fast help through our call center support
• Upgrading and renewal of user manuals
• Development of multimedia training support
• Billing of the support contracts
• Management of the training programs


Good Software needs an adequate support structure. Trough the latest market development, the support needs of our customers are daily growing. For that reason we have to adapt to the needs permanently and that is the reason why we constantly improve our service level.